Jira service desk how do you edit the fields which you see in each queue

Daniella Moses

We are new to JIRA SD, we have set up our queues and workflows and filtered the queues to only see the service requests we want. But how do we change the fields which are visible in each queue? 

I can add a field but not remove fields. 

I would like to see different fields per queue

Johan Soetens _Dumblefy_

Hello Daniella,

not exactly sure what you mean with fields in this case but when you select Edit queue, there’s an option to adjust your columns (both remove and add).