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Lost Create Issue Permissions

jhicks

Checked roles group and permissions. Have Admin, Developer, User and site access. But for some reason not able to create issues. No links on pages of certain projects. Not sure why. Tried everything I know.

Accepted answers

jhicks

looks like to project Add ons permission scheme and the users scheme. That add ons permission scheme seems new. Any logged in user should be able to create issues based on this.

All comments

John Funk

Hi J - Welcome to the Atlassian Community!

Did you check to see if the actual Permission Scheme attached to the Project had changed?

Can you send a screenshot of that?

jhicks

looks like to project Add ons permission scheme and the users scheme. That add ons permission scheme seems new. Any logged in user should be able to create issues based on this.

jhicks

Screen Shot 2019-06-25 at 8.06.46 AM.png

John Funk

Thanks for sending. That all seems fine. The add-ons must be there for any third party add-ons to work - they get added to all schemes when you install the add-on.

Are you the only one who can't create? Or can others create?

You might want to add in another group or project role for the Create Issues permission to the scheme to see if that makes any difference. The any logged in user permission should work, though.

jhicks

I am the only affected by this change. Others have full ability to control. Tried adding a new project role and no luck. It's a querky issue. Such a basic thing to have a problem with.