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Importing Knowledge Base articles from other SD apps or sync them

Sebastián Delmastro

It's possible to import or sync between Zendesk/Intercom KB's to Jira?

I need to populate from other Service Desk apps like Zendesk to Jira (Confluence), it is posible to do it in a streamline o lean way?

Thanks!

Accepted answers

All comments

Riddhi Shah_wf0v6o

Hello @Sebastián Delmastro ,

Seems like an interesting use case. Can you elaborate more on your confluence case?

Dima Lazarchuk

@Sebastián Delmastro We can help you to migrate data from Intercom and Zendesk.

Use our app https://marketplace.atlassian.com/apps/1218450/zendesk-to-jira-service-desk-migration?hosting=cloud&tab=overview

Sebastián Delmastro

Hello @Riddhi Shah I am migrating to JSD and I want to populate confluence KB from other HelpDesk, I didn't find a way to do it from Confluence.

Sebastián Delmastro

@Dima Lazarchuk yor addon looks great, we already migrate some of the fields your addon do, but I need to know if can do Zendesk KB --> Confluence KB?