Ipad for fast raise a ticket

b.skorstad

Hello people.

 

At my IT department we are thinking about having an ipad mounted to a stand so users can make a ticket if nobody is at their desk (running around helping)

Is there anyway that its a standard webpage where the user can set them selv to reporter without loggin in? for faster ticket request?

 

 

Jack Brickey

We use Jira Service Desk for all IT issues. JSD provides a "widget" that is java-script embedded into any webpage. The user can simply click on a help button, select a request type to create and add their email. This doesn't exist in JSW however, so you might check the Marketplace for alternate solution.