How to change permissions for customers in service desk project?

Question

Hi, please how can I change permissions for customers in service desk project? We set up a new flow on this project, but now our customers aren't able to change any states of the tasks. Or is there something else than permissions what we need set up?

Thank you for any advice!

Jack Brickey · Accepted Answer

Edit the workflow, double click on the specific transitions you want to expose and select the checkbox to allow customer.