Error uploading file to issue

Question

I get an error when uploading a file that is over 200MB.

The error message is as follows.

---------------------------------------------------------------------------

File "pixeladmin-2.3.2.zip" was not uploaded

An internal error has occurred. Please contact your administrator.

---------------------------------------------------------------------------

The setting is 2GB.

What should I do?

The confluence is the same.

Nic Brough -Adaptavist- · Answer

When Jira throws "An internal error has occurred.", it has written more detail into the logs (unless you've deliberately reduced the logging level in "logging and profiling".  You will need to read the log to see what the real problem is - see <jira home>/logs/atlassian-jira.log

Jungsuk Yoo · Answer

I am an administrator. And no log is left.

Best

JP _AC Bielefeld Leader_ · Answer

Check the application logs for more info... Ah, and contact your admin ;-)

Best

JP