I've been having issues enabling the notification for custom events. I've added an existing email template. I've added it to the appropriate transition post function. I've added the appropriate group to be notified via notifications schemes yet still I am not able to see any notifications when a specific transition takes place.
Hi 1on1 - Welcome to the Atlassian Community!
There was a bug introduced to Jira for notifications a couple of days ago.
You might try another test to see if what you setup is working now that the bug is fixed.
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