Mail Notification : When an issue from Project X is Moved to Project Y

Question

Hello All,

Is it possible when an issue ( from any state ) is moved by an user from Project X to Project Y ( user is not member of this project Y ) then the users in particular role in Project Y will get the email notification of the moved issue ?

Kindly provide your approach regarding this problem.

Thanks in advance.

Best Regards,

Tanu Ranjan Bharadwaj

Tanu Ranjan Bharadwaj · Answer

Hello @Tarun Sapra ,

Can you help me with its coding part ?

Thanks in advance.

Best Regards,

Tanu Ranjan Bharadwaj

Tanu Ranjan Bharadwaj · Answer

Hello @Tarun Sapra ,

Could you help me with the coding part of it because I want exactly what you have mentioned in your current.

Thanks in advance.

Best Regards,

Tanu Ranjan Bharadwaj

Tarun Sapra · Answer

Hello @Tanu Ranjan Bharadwaj

Since by default issue move notification is independent of the workflow status of the issue in source project  hence there is no out of the box way to implement what you want.

What you can do is write a custom listener which listens to the issue move event and then based on the workflow status of the issue sends out email to the users in a particular role in the project.