Cannot create or update or edit draw io file in confluence.

Question

Cannot create or update or edit draw io file in confluence. using cloud

Shannon S · Answer

Hello,

Thank you for the follow-up. Happy to hear that it is now working for you.

If you encounter the issue again, please raise a ticket with our Cloud Support Team. They will be able to have a look at your server logs and determine the cause.

Take care and kind regards,

Shannon

M A Rafee · Answer

It was showing error alert on Draw.io.

Cannot upload the file or Error cannot save (Not the exact message, something simillar to this).

I believe, for now it working may be its because of May 27, 2019 issue.

Shannon S · Answer

Hello there!

Thank you for letting us know about this. Could you please let us know what error message you're experiencing when you try to update or edit Draw.io diagrams?

Does it occur ONLY for Draw.io diagrams, or also when you try to work with other sorts of attachments?

Regards,

Shannon