Jira Stories need to be refreshed in order to open after upgrade.

KO89

Hey guys, 

So I just conducted an upgrade of my Jira server application (v7.6.1 to v8.1) and all appears to be working well except when i click to open a story. When I attempt to open a story a clear screen overshadows the screen i'm on and I have to refresh the page in order for the story to actually open. 

Mind you, it is only giving me access to the story after I refresh the page (can't see me do it as the refresh button is outside the area of my .gif application). If I didn't refresh it it would still be stuck on this weird milky overcast screen. Any help is appreciated, thanks.

Earl McCutcheon

Hi Kehinde,

The page load behavior you are seeing looks like it could be a browser caching issue, I would recommend flushing out the cache as an initial test to see if that fixes the issue, with some additional tests to check out in This Browser troubleshooting guide.

I would also recommend opening up the browser developer tools console to see if there are any javascript errors occuring that could narrow it down a bit further of provide additional info.

Let me know what you find.

Regards,
Earl