Can't install apps from previous instance on new server

Monobits

I'm trying to reinstall apps on a new migrated java instance. Specifically Jira automation and Secure Fields, but I'm getting this error on the UI:

An error occurred during installation. Refer to the logs for more information. 

 When I check the log, i get this exception for both apps:

2019-05-17 10:51:55,629 UpmAsynchronousTaskManager:thread-3 WARN user 605x1514x1 1jfdy8l 177.237.36.190 /rest/plugins/1.0/ [c.a.u.core.install.DefaultPluginInstallationService] java.lang.IllegalArgumentException: The plugin key 'com.codebarrel.addons.automation' must either match the OSGi bundle symbolic name (Bundle-SymbolicName) or be specified in the Atlassian-Plugin-Key manifest header

 

I can't find anything related to this problem on threads later than 2013.  

Andy Heinzer

Hi Cesar,

Are these two Jira sites using the same version?  What version are each using?

What version of these two plugins are you trying to install?

I ask because it's possible that if the versions of Jira are significantly different here, that the underlying architechure for how the plugin works can be very different between major Jira versions (say between 6 -> 7 and again between 7 ->8).  If both the old Jira site and the new one are using the same version of Jira, then this specific problem is not likely to happen, but in either case it would help to know the specific versions of Jira in place here.

 

What steps are you taking to try to install these plugins?  Have you just tried to move the .jar files directly into the /plugins/installed-plugins/ folder and restart Jira?  Or are you trying to use the UPM in Jira to upload these files?  Or use the Find new Apps feature to have the UPM download updated versions directly from marketplace?