nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Need help from a JIRA API 'guru' please

Nand Kishore

Thank you for reading this question.

we are creating a BOT based on Microsoft BOT framework which needs to interact with JIRA thru APIs to create JIRA tickets etc. Possibly due to some project changes in JIRA, we are facing many issues in being able to create JIRA tickets from the BOT. we are urgently looking for some advice/help in this.

would very much appreciate if any of you have done this before and can help us in this regard.

Thanks a ton

Nand Kishore

Accepted answers

All comments

Alex Gallien_ccu84u

What sorts of issues are you hitting? Have you seen the REST API reference documentation: https://docs.atlassian.com/software/jira/docs/api/REST/7.13.0/?

I'm not familiar with the BOT framework, but have done some very complex stuff using Python and Jira's REST API. If you could share some errors or problems you're having I can try to help

raman singh_gkflhd

Hi Alex - we are getting the below error while trying to connect our chatbot to JIRA ( on premise) through restful API's in order to create JIRA tickets :{
"errors": {
"customfield_10006": "Field 'customfield_10006' cannot be set. It is not on the appropriate screen, or unknown."
},
"errorMessages": []
}

"errors": {
"customfield_10001": "Field 'customfield_10006' cannot be set. It is not on the appropriate screen, or unknown.
"customfield_10006": "Field 'customfield_10006' cannot be set. It is not on the appropriate screen, or unknown."
},
"errorMessages": []

Nand Kishore

Alex, My colleague Raman has provided a detailed description of the problem we are facing. Can you please help?

Your help is most appreciated. Many thanks in advance,

Sachin Govind

+1 following this thread for an answer. Thanks Alex for the help.

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