nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

how to see old and new tickets in Jira servicedesk

koteswararao_meiq1k

how to see and find old and new tickets in Jira servicedesk

Accepted answers

Alexey Matveev

Hello,

You would need to define what is a new ticket and what is an old ticket.

All comments

Alexey Matveev

Hello,

You would need to define what is a new ticket and what is an old ticket.

koteswararao_meiq1k

i have not resolved some old tickets now i need that tickets how can i find that tickets

Andrew_g4chs4

Hi @koteswararao ,

I recommend read this pretty post https://confluence.atlassian.com/jiracore/blog/2015/07/search-jira-like-a-boss-with-jql

B.R.

Alexey Matveev

You can write a JQL query like this:

resolution is empty and created < -7d

It will show all tickets, which are unresolved for 7 days and earlier

koteswararao_meiq1k

Thank you

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-desk

jira-service-desk-cloud