i'm installing jira on centos 7 64bit but after it running, it suddenly close when i access it. can you help me how to track which configuration did i go wrong? how can i track it, since no error shown in log?
Hi @ginro ,
Can you verify if something is written in TOMCAT logs? Also please verify if you have given the required JVM.
As it is very difficult to understand the issue without logs, so least would be try to reinstall it again
check for the file Catalina.out in <installation directory>/logs/
14-May-2019 15:31:39.538 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8080"]14-May-2019 15:31:39.577 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read14-May-2019 15:31:39.602 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 20539 ms2019-05-14 15:31:39,798 JIRA-Bootstrap INFO [c.a.j.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from /var/atlassian/application-data/jira/dbconfig.xml2019-05-14 15:31:39,835 JIRA-Bootstrap INFO [c.a.j.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from /var/atlassian/application-data/jira/dbconfig.xml2019-05-14 15:31:39,837 JIRA-Bootstrap INFO [c.a.j.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from /var/atlassian/application-data/jira/dbconfig.xml2019-05-14 15:31:41,984 JIRA-Bootstrap INFO [c.a.j.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from /var/atlassian/application-data/jira/dbconfig.xml2019-05-14 15:31:42,011 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger]___ Starting the JIRA Plugin System _________________2019-05-14 15:31:58,902 JIRA-Bootstrap INFO [c.a.j.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from /var/atlassian/application-data/jira/dbconfig.xml2019-05-14 15:31:59,119 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger] Running JIRA startup checks.2019-05-14 15:31:59,131 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger] JIRA pre-database startup checks completed successfully.2019-05-14 15:31:59,403 JIRA-Bootstrap INFO [c.a.j.config.database.DatabaseConfigurationManagerImpl] The database is not yet configured. Enqueuing Database Checklist Launcher on post-database-configured-but-pre-database-activated queue2019-05-14 15:31:59,407 JIRA-Bootstrap INFO [c.a.j.config.database.DatabaseConfigurationManagerImpl] The database is not yet configured. Enqueuing Post database-configuration launchers on post-database-activated queue2019-05-14 15:31:59,465 JIRA-Bootstrap INFO [c.a.jira.startup.LauncherContextListener] Memory Usage:---------------------------------------------------------------------------------Heap memory : Used: 62 MiB. Committed: 371 MiB. Max: 1980 MiBNon-heap memory : Used: 71 MiB. Committed: 88 MiB. Max: 1536 MiB---------------------------------------------------------------------------------TOTAL : Used: 132 MiB. Committed: 460 MiB. Max: 3516 MiB---------------------------------------------------------------------------------Java HotSpot(TM) 64-Bit Server VM warning: INFO: os::commit_memory(0x00007f0f14000000, 33554432, 1) failed; error='Permission denied' (errno=13)## There is insufficient memory for the Java Runtime Environment to continue.# Native memory allocation (mmap) failed to map 33554432 bytes for committing reserved memory.# An error report file with more information is saved as:# /tmp/hs_err_pid12385.log
can you help me with full documentation step by step to install in centos 7?
thanks in advance
I see there is insufficient memory
# There is insufficient memory for the Java Runtime Environment to continue.
So increase your memory before you start the service in setenv.sh file located in installation directory - https://confluence.atlassian.com/adminjiraserver073/increasing-jira-application-memory-861253796.html
https://confluence.atlassian.com/adminjiraserver/installing-jira-applications-on-linux-938846841.html - might this help you
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