Hello everybody!
I am trying to hide one request grop from certain user group at customer portal at Service Desk progect.
For example, I want the query group "Requests for HR" to be visible only to HR-s and not to be visible to everyone else.
You could either consider creating a separate project or look into an addon.
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which?
which what? if you are asking for which addon I can only offer a possible suggestion not based upon personal experience have a look at - extension-for-jira-service-desk
Sadly, the cloud version doesn't seem to be able to customize the portal groups
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