Exception: Error: No jira/newsletter/signuptip An error occurred

Question

Hello,

I have an error that is showed when I try to access to the Agile Board View or refresh the page.I noticed that error appear when the right details view is open...

Does someone have a solution ?

Atlassian Jira Project Management Software (v8.0.0#800007-sha1:b1ea48b)

Error :

An error occurredHide…

Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.

Details

* * Exception: Error: No jira/newsletter/signuptip
* Resource: http://192.168.0.59:8080/s/ff933eb2274d8e30a0c282728cd682d6-CDN/f4gyn7/800007/6411e0087192541a09d88223fb51a6a0/bfbcaa85c5e2041247e0b5f2890ae185/_/download/contextbatch/js/_super/batch.js?locale=fr-FR
* Line: 25
* Column: 983

Environment

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

Stack trace

* u@http://192.168.0.59:8080/s/ff933eb2274d8e30a0c282728cd682d6-CDN/f4gyn7/800007/6411e0087192541a09d88223fb51a6a0/bfbcaa85c5e2041247e0b5f2890ae185/_/download/contextbatch/js/_super/batch.js?locale=fr-FR:25:983
* s@http://192.168.0.59:8080/s/ff933eb2274d8e30a0c282728cd682d6-CDN/f4gyn7/800007/6411e0087192541a09d88223fb51a6a0/bfbcaa85c5e2041247e0b5f2890ae185/_/download/contextbatch/js/_super/batch.js?locale=fr-FR:25:2324
* http://192.168.0.59:8080/s/ff933eb2274d8e30a0c282728cd682d6-CDN/f4gyn7/800007/6411e0087192541a09d88223fb51a6a0/bfbcaa85c5e2041247e0b5f2890ae185/_/download/contextbatch/js/_super/batch.js?locale=fr-FR:25:753
* http://192.168.0.59:8080/s/fac4a234d6ee648a41f498210c8dc0a9-CDN/f4gyn7/800007/6411e0087192541a09d88223fb51a6a0/aa81cc2b64b89f9fc1b6f911b38b977b/_/download/contextbatch/js/gh-rapid-work,jira.project.sidebar,atl.general,jira.global,gh-rapid-detailsview,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=fr-FR&richediton=true&whisper-enabled=true:8048:316
* then/
* c@http://192.168.0.59:8080/s/ff933eb2274d8e30a0c282728cd682d6-CDN/f4gyn7/800007/6411e0087192541a09d88223fb51a6a0/bfbcaa85c5e2041247e0b5f2890ae185/_/download/contextbatch/js/_super/batch.js?locale=fr-FR:65:22890
* fireWith@http://192.168.0.59:8080/s/ff933eb2274d8e30a0c282728cd682d6-CDN/f4gyn7/800007/6411e0087192541a09d88223fb51a6a0/bfbcaa85c5e2041247e0b5f2890ae185/_/download/contextbatch/js/_super/batch.js?locale=fr-FR:65:23652
* Deferred/

MaikelBloemendal · Answer

Hi, @Andrew

Thank you for your reply, both Jira Software and Core are on version 8.1.1. Jira Core is automatically updated to this version by the installer.

We started off with error like https://community.atlassian.com/t5/Jira-Software-questions/Exception-while-re-loading-Canban-Board-Exception-Error-No-jira/qaq-p/1081774

so I disabled the newsletter as mentioned in step 2, resulting in the above error.

your solution was mentioned as point 3 there as well.

B.R.

Andrew_g4chs4 · Answer

Hi @MaikelBloemendal ,

Maybe it https://confluence.atlassian.com/jirakb/jira-throws-exception-uncaught-error-when-accessing-boards-829038571.html?_ga=2.187611688.1096858283.1559544512-115832795.1554099184

B.R.

MaikelBloemendal · Answer

Last week, we upgraded to jira 8.1.1 and have this same set of errors