Login is super slow

Question

When I access JIRA from a remote IP (it is self-hosted), then the login-screen is shown for a long time - some times 10 minutes.

Anybody who knows why it is so slow? Or have any suggestions on how to speed it up?

It is only the login-process...

Jon Espen Ingvaldsen Kantega SSO · Answer

As @Fabio Racobaldo _Catworkx_ mentions, your user directory settings is a clue here.

Do you have a user directory where Update group memberships when logging in is set to "Every time the user logs in"? What happens if you set this to never?

Regards,
Jon Espen
Kantega SSO

Fabio Racobaldo _Catworkx_ · Answer

Hi @Stefan Krabbe ,

do you use an external LDAP/Crowd for user authentication or your user is an internal one?