nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Request Type not working on the Customer Help Center Portal

Carlos Rodrigues

Although customers are selecting a specific Request Type in the customer portal, after a ticket is created it always shows the request type as Desktop/Laptop support. The selected Request Type is a custom one.

Is anyone else seen this problem?

Accepted answers

Carlos Rodrigues

Problem figured out: a wrong created automation was changing it.

All comments

Carlos Rodrigues

Problem figured out: a wrong created automation was changing it.

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