Not receiving JIRA emails

Question

Hi JIRA,

I am not receiving any email from few days back about any action on JIRA tickets whether I have been assigned on that or anybody mentioned in any ticket. Could You please guide me to re-enable my email notifications on any action on JIRA cards.

Thanks in advance.

Domenico Manzo _Actonic_ · Answer

Hi @Anuj Singh

did you checks your Log to see if JIRA is sending the E-Mail? 
After that you should check if the E-Mail arrived to your Relayhost and if the Relayhost is sending the E-Mails.

Looking forward to get an feedback from you.

Best Regards

Domenico

Chethan GR_5pzht3 · Answer

Hi @Anuj Singh ,

Can you check your junk/spam folder in mail box.

Regards,

Chethan