I wish to create a "request" which when completed will spawn a new "task request".
I will create a Request type, which is assigned to an agent.
Agent completes and closes this request.
This triggers a secondary "follow-up" task to be generated (liked to the original request), assigned to the same agent.
Agent completes and closes this request.
This triggers another "follow-up" task (liked to the original request), assigned to the same agent.
And so on.
Any assist gratefully received