Issue with time zones

Abhishek Varadarajan

Hi,

My current system and Atlassian time zone is set for Doha, Qatar. But whenever I select a specific time as part of my tickets or issues, it shows a different time zone, post submission. (Seattle in my case).  Due to this all my date/time gets mixed up. 

Please let me know how to fix this? 

 

Thanks !

Petter Gonçalves

Hello Abhishek,

Welcome to Atlassian community!

By default, JIRA must apply the timezone selected in your personal settings for all the date/time fields. The default system timezone is only applied when no timezone was selected in your personal settings.

For JIRA Cloud, here are the proper steps to update your timezone:

- Click on your profile picture > Personal Settings

- Select the correct timezone:

If you are using JIRA Server, you can select the respective version you are using in the documentation below to know how you can update it:

Choosing a Time Zone

If the information above does not help, could you please let us know if you are using JIRA Cloud or Server?

Also, provide with some screenshots displaying how you managed to change your timezone, together with a screenshot illustrating the problem.

Let us know if this information helps.