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working days in sprint for Jira

Robert G. Nadon

Hi all,

Has anyone else seen this. When starting a sprint in a particular project I am getting the following:

Start Date: 4/26/19 7:49 PM

End Date: 05/07/19 2:31 PM

There are 18270 working days in this sprint.

Ummm April 26th to May 7th is not quite 18,000 + days???

Thanks,

Robert

Accepted answers

Petter Gonçalves

Hello Robert,

I hope you are having a nice day.

Could you please let us know where are you seen the number 18270? Can you please send a Screenshot of this?

Analyzing the information you provided a little bit further, It seems the number you are seen is, in fact, the minutes between the Start and End date. I can explain it in a simple calculation:

- You have 13 days between both Start and End date

- 24h per day: 312 Hours

- 312 Hours x 60 (Minutes per hour) = 18720 - A similar number to the one you found

That been said, I believe that something might be misconfiguring the report or View you mentioned.

If this information does not help, please provide us with the requested screenshot so we can further investigate what is causing the issue.

All comments

Petter Gonçalves

Hello Robert,

I hope you are having a nice day.

Could you please let us know where are you seen the number 18270? Can you please send a Screenshot of this?

Analyzing the information you provided a little bit further, It seems the number you are seen is, in fact, the minutes between the Start and End date. I can explain it in a simple calculation:

- You have 13 days between both Start and End date

- 24h per day: 312 Hours

- 312 Hours x 60 (Minutes per hour) = 18720 - A similar number to the one you found

That been said, I believe that something might be misconfiguring the report or View you mentioned.

If this information does not help, please provide us with the requested screenshot so we can further investigate what is causing the issue.

Robert G. Nadon

Hi @Petter Gonçalves I have shown the picture is there anything else you need from me? Should I open a Atlassian TTK? Thanks so much, Robert

Petter Gonçalves

Hello Robert,

Thank you for your answer and sorry for the late response. I didn't receive a notification about your answer.

After some time investigating, I still not able to reproduce your issue on my own test instance.

That been said, can you please provide us with the following:

- A screenshot of your time tracking configuration (JIRA Settings > Issues > Time tracking):

Screen Shot 2019-05-03 at 11.22.09.png

- A screenshot of your Look and feel date/time formats (JIRA Settings > System > Look and Feel):

Screen Shot 2019-05-03 at 11.22.19.png

- A Screenshot of your date picker format (JIRA Settings > System > General Configuration > Advanced Search):

Screen Shot 2019-05-03 at 11.24.50.png

Additionally, check the screenshots I provided and confirm if there any different setting that might be causing the issue.

If the settings are the same as mine, I recommend you to contact our internal support to take a deeper look at this:

- https://support.atlassian.com/contact/

Ananias Gutierrez_kzdsge

Hi @Robert G. Nadon ,

I hope you are very well, I was reviewing and I came across this case when starting a sprint on JIRA server

When calculating the Sprint between two dates, does it not consider the current day?
For example I put the following data:
Start date: 20/Feb/23 08:30 AM
End Date:24/Feb/23 06:30 PM
Result is: There are 4 working days in this sprint
Clearly there was L-V that being in days it would be 5 days

I don't know if there will be any way to configure it so that it considers the current day.

This one here is just a comment.
Another case that I saw was when I selected in calendar today (HOY), it set an incorrect date value by default

The value that sets me is: 31/Dec/69 07:00 PM being today 21/02/2022 hours 11:17

If I put the start date and end date with the same day and click on the start button, the sprint is created without problem.
Start date
12/30/69 7:00 PM
projected completion date
31/Dec/69 7:00 PM

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