Automation to set a tempo account in an issue depending on a elements connect field (nfeed) field.

Question

Hello,

To be able to set automatically the Tempo Account in which the logged hours should go, we already have that information in a nfeed field that is set automatically.

I wish to copy the information of this nfeed field into the tempo account field. Or automatically relate them.

Is it possible? I tried other add-on but they did not work, reaching the nfeed fields sometimes returns tags, and tempo accounts is not supported by all add-ons.

Regards

laralg · Answer

Wow Wael, thanks for going over the top with this one. I was trying to do it with groovy right now, as you have said it is not supported in your postfunctions.

I will be watching for the update!

wail boughanmi · Answer

Hello,

As we informed you previously that we will escalate your request to our development team.

you can find below the link for the Ticket :

https://support.elements-apps.com/browse/CO-3526

you can go ahead and watch the evolution done on this request.

Many Thanks,

Wael

wail boughanmi · Answer

Hello,

My name is Wael and I am a support member for Elements Software.

I am replying to your post in order to let you know the following:

* Post Functions granted by Element Connect application (Formerly known as nFeed) supports the copying function from Elements Connect to a JIRA Field.

Unfortunately, copying to Account field isn’t supported yet and will be provided in future version and we will make sure that your request be submitted to our development team in order to make this function available.

You can find more detailed information in our documentation:

https://valiantys.atlassian.net/wiki/spaces/NFEED512X/pages/99942444/Post+functions

* You may use Connect Java API with a scripting application in order to find a workaround that provides you the result expected.

https://valiantys.atlassian.net/wiki/spaces/NFEED512X/pages/99942724/Java+API

* If you want to go further with this request, we will be more that proud to give you support by creating a request using our support portal:

https://support.elements-apps.com/portal

Please let us know if you need further assistance.

Best Regards,

Wael Boughanmi