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Issue with scrum board

Jibran Shajie

Hi Folks,

I had created the user stories which were appearing in Kanban board. Later we shifted to scrum board because of the project demand. Just after creating the scrum board, all the stories were visible in the backlog. Strangely, the backlog of scrum board is empty when I logged in today. I can see the stories in Kanban board only.

Did anyone encounter such issue anytime or can help me with the same?

Accepted answers

All comments

Libu B

Most likely it has got to do with the board filter. Go to the Board settings on the scrum board and check the filter that is configured. You might have to update the filter to show stories on the board. While you are at it, it is worthwhile to check the columns and status that are configured for the scrum board.

Jibran Shajie

Hi Libu,

I tried all the approaches which you mentioned but nothing seems to be working out.

Jack Brickey

can you provide the following:

screenshot of your current active sprint/backlog boards
filter for the board

other things to try:

recreate the board
use the filter from the board and paste into the search for issues bar. inspect the issues and statuses

Jibran Shajie

Hi Jack,

The filter which I am using is: "project = CM ORDER BY Rank ASC"

On search, it is giving me appropriate results.

Following is the screenshot for the board:

Sprints and Backlog.png

Jack Brickey

well i don't see anything obvious here. if you are seeing issues when you search for the project as stated or click on Issues and filters then something is certainly odd. I'm wondering about a potential addon conflict, do you have any? you might what to report to Atlassian Support.

Jibran Shajie

Even I do not see anything wrong though. Yes, let me ask the support team for the same.

Libu B

Mate, can you provide a screenshot of the column configuration of the scrum board. I am fairly certain that there are unmapped statuses in the column configuration .

Jibran Shajie

Is it? Can you please help me out if that is the case? Following is the screenshot:

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