Script Runner: Sending an email to a scripted field

kitensei

This is what I want to achieve:

Once an issue is opened we "Qualify" it and defined a team that will handle it, that team is identified by an email, and each team is a group in our JIRA system, eg.:

• development [AT] acme.com
• it [AT] acme.com
• etc.

I want that team to be notified that an issue has been assigned to them.

I have written a scripted field that get the email address of the team based on the Tempo Team selected:

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.user.util.UserManager
import com.atlassian.jira.config.properties.APKeys
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.issue.fields.CustomField
import org.apache.http.HttpRequestInterceptor
import org.apache.http.HttpRequest
import org.apache.http.HttpResponse
import org.apache.http.protocol.HttpContext
import groovyx.net.http.RESTClient
import com.atlassian.jira.user.ApplicationUser
/*
 * Initialize the API connection by getting the JIRA-SD base url
 * and building the Rest client with the fields needed in order
 * to register a worklog.
 */
String baseUrl = ComponentAccessor.getApplicationProperties().getString(APKeys.JIRA_BASEURL)
RESTClient http = new RESTClient(baseUrl)
HttpResponse response
def statusCode
String apiuser = 'admin'
String apipasswd = 'admin'
String auth = "${apiuser}:${apipasswd}".bytes.encodeBase64().toString()
// append the authentication header
http.client.addRequestInterceptor(new HttpRequestInterceptor() {
    void process(HttpRequest httpRequest, HttpContext httpContext) {
        httpRequest.addHeader('Authorization', 'Basic ' + auth)
        httpRequest.addHeader('X-Atlassian-Token', "no-check")
    }})

// get the issue Team identifier, and retrieve its name with the Tempo API
CustomFieldManager customFieldManager = (new ComponentAccessor()).getCustomFieldManager()
CustomField teamCustomField = customFieldManager.getCustomFieldObjectByName('Team')
String tempoTeamId
String tempoTeamName
ApplicationUser user
try {
    tempoTeamId = teamCustomField.getValue(issue)
    if (!tempoTeamId) throw new Exception()
    response = http.get(path:"/rest/tempo-teams/1/team/${tempoTeamId}")
    statusCode = response.getStatusLine().statusCode
    tempoTeamName = response.getData().name
    user = getUserByTempoTeam(tempoTeamName)
    if (!user) throw new Exception()
    return user
} catch (Exception ex) {
    return null
}

def getUserByTempoTeam(teamName) {
    UserManager userManager = ComponentAccessor.getUserManager()
    def users = [
        0:  [name: 'Accounting', username: 'compta [AT] acme.ch'],
        1:  [name: 'Direction', username: 'direction [AT] acme.ch'],
        2:  [name: 'Exploit-Dev', username: 'dev [AT] acme.ch'],
        3:  [name: 'Exploit-NOC', username: 'noc [AT] acme.ch'],
        4:  [name: 'Exploit-System', username: 'systeme [AT] acme.ch'],
        5:  [name: 'Exploit-VOIP', username: 'systeme [AT] acme.ch'],
        6:  [name: 'Infra-Dev', username: 'dev [AT] acme.ch'],
        7:  [name: 'Infra-NOC', username: 'noc [AT] acme.ch'],
        8:  [name: 'Infra-System', username: 'systeme [AT] acme.ch'],
        9:  [name: 'Sales', username: 'vente [AT] acme.ch'],
        10: [name: 'Security', username: 'security [AT] acme.ch'],
        11: [name: 'Support-N1', username: 'dev [AT] acme.ch']
    ]
    def match = users.find { it.value.name.toLowerCase() == teamName.toLowerCase() }
    if (!match) throw new Exception()
    return userManager.getUserByKey(match.value.username)
}

This ends up in filling the scripted field correctly:

image2016-6-27 16:40:4.png

 

But then, on a "Qualify Issue" event, I want to send an email to that user:

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.user.util.UserManager
import com.atlassian.jira.issue.watchers.WatcherManager
import com.atlassian.jira.config.properties.APKeys
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.issue.fields.CustomField
import org.apache.http.HttpRequestInterceptor
import org.apache.http.HttpRequest
import org.apache.http.HttpResponse
import org.apache.http.protocol.HttpContext
import groovyx.net.http.RESTClient
import groovyx.net.http.HttpResponseException
import com.atlassian.jira.user.ApplicationUser
// get the issue Team identifier, and retrieve its name with the Tempo API
CustomFieldManager customFieldManager = (new ComponentAccessor()).getCustomFieldManager()
CustomField fld = customFieldManager.getCustomFieldObjectByName('Assigned-team')
String tempoTeamId
String tempoTeamName
ApplicationUser user
user = fld.getValue(event.issue)
log.error(user)

And "User" is always empty, so no mail is sent.

Can someone help me with that ?

My other option would be to add the user to the watchers list instead of a scripted field, but he will be notified everytime a notification scheme send an email to all watchers, and I'd like to avoid that.

 

Thank you,

Cheers, Giulio

 

image2016-6-27 16:40:4.png

image2016-6-28 12:25:58.png

customfield.png

Vasiliy Zverev

Try at first to get class of returned value for custom field like this:

log.error(ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName('Assigned-team').getValue().getClass().getName() )