Trying to get Jira setup and am running into multiple problems. First, even though I'm the global admin I seem to be missing the ability to create a support ticket right from Jira (v8.1). Second, trying to get a handle on user creation/setup for what will be portal only customers (server hosted). We keep getting Jira login errors when a user tries to login into Jira Server with an LDAP sync'd account.
