setup JIRA Software with HTTP ERROR 500

Edmund Cheung

Hi all,

I'm setting up the JIRA Software with MYSQL Server (5.6.43)

The test connection is passed but once I press Next and the JIRA start create the tables I got HTTP ERROR 500.

Any advise that how should I start the trouble shoot and which log file I take a look?

 

Thanks a lot.

Ed

Sid_kvhzt3

Hi @Edmund Cheung ,

You need to look for Atlassian-jira.log file located in the JIRA home directory 

https://confluence.atlassian.com/adminjiraserver073/important-directories-and-files-861253886.html