How do I customise the issue key for my project?

Question

Let's say the name of my project in JIRA is XYZ The default way JIRA assigns issue key numbers for this project is XYZ-1, XYZ-2 and so on. I would like to customise this based on some other criteria. Is this possible? Like also adding a component name to the issue key? One example of requirement for the format is --#. So, XYZ-SERVER-1 is a custom format I'm looking for - is this possible? Thanks in advance, Rama

Tarun Sapra · Answer

Hello @Dave Bosman _Inetum_

Yes, for the approach I have suggested, it requires an creation of an scripted field. As out of the box it's not feasible to implement the original requirement, but since this kind of requirement is not uncommon hence the suggestion for an alternate.

Dave Bosman _Inetum_ · Answer

Hi @Tarun Sapra

I could be wrong here. But you would just create a new field this way and you do not modify the issuekey itself. So it's a workaround.

But it is a nice solution and will probably be the "next best thing" if someone would need something like a custom issue key.

Regards

Dave

Tarun Sapra · Answer

Hello @PWS Dev I have implemented something similar to what you want. First of all as @Dave Bosman _Inetum_ mentioned, it's not possible to modify issue key of an project and also it's not recommended as issue key is a combination of project key and a number. If you want to append Component in your issue key like this --#. Then you should use the concept of "scripted fields" , I use the paid plugin Script runner for this. When the issue screen loads the scripted field auto-calculates the custom issue key and is displayed as part of the scripted field, and the best part is that you can also query for scripted fields.