Our service desk is set up so that each customer can only see their issues. I was asked to find a way that HR can see each other's issues. I created a HR organization and moved a few customers into the organization. It worked as I had hoped, however, I need to move some customers out of the organization and back to only being able to see their issues.
I tried adding them as customers under just the Customers view. That did not work, they are still under the organization.
Is there a way to accomplish this without having to delete the organization or remove it from the project?