I am supporting a team with the set up of Jira Service Desk. They want to add a lot of custom fields to the Request form to ensure that the requester adds all necessary data while raising a request.
Those fields are not needed for reporting purposes and probably all need to be free text fields, which makes me a bit reluctant to add them as custom fields.
In the Jira Documentation I found the following:
Combine field content — If just want to make sure that someone remembers to enter some information, then consider a multi-line custom text field with a text template as a default value.
Unfortunately I have not been able to find an example of what this looks like. Can someone share more information with me? I do not have Jira Admin global permission so I cannot see this myself.
