report to show average number of tickets created daily and hourly

Question

Is there a report to show a summery of the average amount of tickets open per day or per hour over a designated period of time?

I have seen a few open question on this but none of the answers have helped me.

We need to know this data for staffing purposes to show traffic patterns.

Thank you

Taranjeet Singh · Answer

@Nicole Spellman Did my answer helped resolved your query?

Raimundas Juska · Answer

You can also try an app that I have created, which has Created vs Resolved chart than can show daily, weekly, hourly and etc. stats - https://marketplace.atlassian.com/apps/1218888/simple-custom-reports-charts-for-jira

Taranjeet Singh · Answer

@Nicole Spellman You can use "Created vs Resolved chart" gadget on your JIRA dashboard: https://www.atlassian.com/blog/archives/supercharge-the-created-vs-resolved-gadget

or you can also make use of the default "Created vs Resolved" Requests report, if you are using JIRA Service desk : https://confluence.atlassian.com/servicedeskserver/setting-up-service-desk-reports-939926426.html

Hope it helps !