Error enabling a plugin

Fr0zt

Hello.
I am using JSD 4.0.2 and Jira Core 8.0.2.
I am trying to enable a plugin in my Jira (NTX Plugin) but I am getting errors.

org.springframework.beans.factory.BeanDefinitionStoreException: Failed to parse configuration class [com.atlassian.ntx.utils.PropertiesSetup]; nested exception is java.io.FileNotFoundException: OSGi resource[classpath:com/atlassian/plugin/web/baseconditions/BaseCondition.class|bnd.id=236|bnd.sym=com.atlassian.ntx.ntxUI] cannot be resolved to URL because it does not exist

Can you help me with this?

 

Errors:

2019-03-25 14:38:55,559 ThreadPoolAsyncTaskExecutor::Thread 38 ERROR admin 878x587x1 9rmu72 0:0:0:0:0:0:0:1 /rest/plugins/1.0/ [c.a.p.osgi.factory.OsgiPlugin] Unable to start the plugin container for plugin 'com.atlassian.ntx.ntxUI'
org.springframework.beans.factory.BeanDefinitionStoreException: Failed to parse configuration class [com.atlassian.ntx.utils.PropertiesSetup]; nested exception is java.io.FileNotFoundException: OSGi resource[classpath:com/atlassian/plugin/web/baseconditions/BaseCondition.class|bnd.id=236|bnd.sym=com.atlassian.ntx.ntxUI] cannot be resolved to URL because it does not exist
	at org.springframework.context.annotation.ConfigurationClassParser.parse(ConfigurationClassParser.java:184)
	at org.springframework.context.annotation.ConfigurationClassPostProcessor.processConfigBeanDefinitions(ConfigurationClassPostProcessor.java:316)
	at org.springframework.context.annotation.ConfigurationClassPostProcessor.postProcessBeanDefinitionRegistry(ConfigurationClassPostProcessor.java:233)
...
	at org.eclipse.gemini.blueprint.extender.internal.activator.LifecycleManager$1.run(LifecycleManager.java:213)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
	at java.lang.Thread.run(Thread.java:748)
Caused by: java.io.FileNotFoundException: OSGi resource[classpath:com/atlassian/plugin/web/baseconditions/BaseCondition.class|bnd.id=236|bnd.sym=com.atlassian.ntx.ntxUI] cannot be resolved to URL because it does not exist
	at org.eclipse.gemini.blueprint.io.OsgiBundleResource.getURL(OsgiBundleResource.java:229)
	at org.eclipse.gemini.blueprint.io.OsgiBundleResource.getInputStream(OsgiBundleResource.java:181)
	...
	at org.springframework.context.annotation.ConfigurationClassParser.parse(ConfigurationClassParser.java:176)
	... 15 more

 

Andy Heinzer

Hi,

Is this problem happening in a new installation of Jira 8.0.2 or was Jira working in this version for some time before this problem started happening?

Could you run the following SQL command on the Jira database and let us know the results?

select * from pluginstate;

This will return to us a listing of all plugins in Jira that have been flagged on a database level to be disabled.   I would expect any plugins you manually disabled to appear here, but I am interested to learn if one or more system plugins might exist on this list and in turn not be getting loaded up when Jira starts.

Regards,

Andy