How do I edit the "Issue Assigned (System)" notification email template?

Eric Selber

Service Desk requests are initially unassigned.  When a service desk agent assigns the request to another agent an "Issue Assigned (System)" notification is sent.

I want to edit that email template.

This is NOT a customer notification.

 

Thanks in advance.......

 

Angélica Luz

Hello Eric,

Thank you for getting in touch with Atlassian Community!
Currently, it's not possible to customize agent notifications. We have a feature request suggesting the implementation of this ability:
- https://jira.atlassian.com/browse/JSDCLOUD-5425
Please, click on vote and watch in order to hear about updates on the development cycle.

Regards,
Angélica