I followed the steps in the documentation provided here, https://confluence.atlassian.com/adminjiracloud/importing-data-from-trello-951386555.html. However, every time I click Next from Trello Setup page to be redirected to Trello so that I can authorize the data import. I receive: There was a problem while creating a connection to the remote service.
Looking at the log, the only thing I can find is the following line:
/secure/admin/TrelloSetupPage!default.jspa [c.a.j.p.i.trello.agileutils.BoardManagerAccessorImpl] The necessary JIRA Agile class is unavailable.
What configuration am I missing?
Please disregard. Trello was being blocked.
Hello Ahmed, you could tell where it was blocked?
@Ahmed Dajani
The server was being blocked from any traffic going out to the internet. Once our server team allowed for the traffic to go through, the import worked.
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