Time tracking option is on and selected under configure field but do not see hours in backlog

Question

Time tracking option is on and selected under configure field but do not see hours in backlog.

I have given the original estimate while creating an issue but when i see issues in backlog I do not see given hours next to user profile pic and do not see estimate and remaining field under issue created. Same is visible under different projects. Attached is a screen shot

Ollie Guan · Accepted Answer

Hi @Mandeep Singh ,

The issue creation and issue viewing screen may be configured with different screen schemes. You can check whether the related fields are configured when the issue is viewed.

https://confluence.atlassian.com/display/JIRASOFTWARECLOUD/Configure+field+layout+in+the+issue+view

Also suggest to confirm the following configuration:

https://confluence.atlassian.com/jirasoftwarecloud/configuring-estimation-and-tracking-764478030.html

Jakub Sławiński · Accepted Answer

Hi @Mandeep Singh ,

you need to go to board settings -> estimation.

Then you need to set Estimation Statistic to Original Time Estimate.

Regards,

Jakub.