Raise a request on behalf of - where does this list comes from?

Question

Hi.

I'm setting up JSD and when I look at the People section of the JSD project settings, it doesn't match the people I have in the drop-down menu when I want to raise a request on behalf of.

So where does this list get the names from?

It's also not the same as the portal customer's list.

To be clear, I'm trying to have the ability to raise on behalf of our 'portal only customers'.

Confused

Gil_2dvf2c · Answer

so this doesn't work for me like this.

Alexey Matveev · Answer

You need to enter a couple of letters from a customer name in the field and you will see suggestions.

Gil_2dvf2c · Answer

Do you actually see the customers in the drop down list?

I don't see my customers in this list.