Hi,
I want to do a JQL query where tickets that haven't been updated in 7 days are captured. I want to ensure that anything that's older than 7 days and hasn't been updated doesn't trigger my automation. If I don't include that I've found that it triggers the rule every night and spams me with emails!
So I went for this:
Updated <= -7d AND Updated !<= -8d AND status = "Waiting for Customer"
As I was hoping I could get the logic to work like !< (Not less than) Transact-SQL but it hasn't worked. Can anyone help me out? I'm going JQL crazy!
