The Raise a request page has changed recently and is no longer allows us to change the requester?

Question

We sometimes raise the request on behalf of customer which we could do until very recently now we get a page that looks the same as what the customer sees and doesn't let us allocate to the particular customer.

Jack Brickey · Answer

@Rachel Hogan , I too would be interested in the response on this. At least in my instance I still have this option.

Vasi · Answer

Hey @Rachel Hogan ,

I can see that you got in touch with our Support.
Would be great if you could keep us posted here on this case once it is addressed :)

Regards,
Vasily