ERROR: "Bitbucket Cloud : this username already exists"

Question

Originally I posted my issue on an old thread  but re-opening as a new question.

I can't log in with my Google account, which I've been using with bitbucket for 5+ years.
Looks like I have to sign in on "Bitbucket Cloud", but I can't so far.

# Reproduce steps
1. Login. Select Google account. Then I'm told:
> You are logged in with your Atlassian account for X@gmail.com, but you haven’t yet signed up for Bitbucket Cloud with this account.
1. As told, go try to sign in on to `Bitbucket Cloud` (Looks like I already have a site https://bitbucket.org/130s). So type in "130s". Then told the error message in the subject line.

Thanks.

Ana Retamal · Answer

Hey @Isaac Saito , just following up on this. Were you able to go through?

Let us know!

Ana

Ana Retamal · Answer

Hi Isaac!

Looks like you have 2 Bitbucket Cloud accounts:

- '130s' associated to a different email address

- 'b130s' associated to your gmail account (same gmail account you're using to login to this Community)

I assume the second one is the account you want to link to Google.

Please try with the second username and let us know how it goes. If you're still having any issues, send us a screenshot so we can continue helping you!

Best regards,

Ana