How do I revert verifying the DNS? Remove the Managed Accounts?

Question

After verifying the DNS the users are having access issues. I need to remove this DNS from the managed accounts (or remove all those accounts from the managed accounts option ASAP.

Sherri McLendon · Answer

Hey, I have a similar problem but it's not the same fix. I would like to stop the DNS verification process. My provider doesn't recognize Atlassian, and I get notifications constantly. I've reviewed the above, and there's no way to reverse/stop the process because the verification never took place. Thoughts?

Daniel Eads · Answer

Hi there,

You can easily remove a domain from managed access by following these steps:

* Visit admin.atlassian.com
* Look for the organization you need to manage (there may be only one) and click on the Domain link

* Find the domain you need to stop managing in the list, and click the Remove action

* In the popup window that appears, click the red Remove confirmation button

Changes will take effect immediately - users from this domain will no longer have password policies or 2-factor authentication rules applied to their accounts.

Cheers,
Daniel