Buenos días.
No llegan los correos de invitación a mi dominio @jbge.com.mx, a otros correos si llegan. ¿Qué puedo hacer? Saludos y muchas gracias
Hi Jesus,
Looking into our internal logs, it seems the emails sent from Atlassian are re.jected by the mail server with the error:550 Previous cached callout verification failure. Sender verify failed
Please reach out to the mail server team to further look into the issue.
Below could be the two quick fixes:
Also, make sure to whitelist all the Atlassian-cloud-IP-ranges-and-domain so that the requests are not blocked by the firewalls.
Best regards,
Shwetha
Hi I have a problem in send mail of Jira...
An error has occurred with sending the test email:com.atlassian.mail.MailException: javax.mail.MessagingException: Could not convert socket to TLS;nested exception is:javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: timestamp check failedat com.atlassian.mail.server.impl.SMTPMailServerImpl.sendWithMessageId(SMTPMailServerImpl.java:225)at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:162)at com.atlassian.jira.plugins.mail.webwork.SendTestMail.doExecute(SendTestMail.java:107)at webwork.action.ActionSupport.execute(ActionSupport.java:165)at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63)at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16)at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35)at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:225)at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:154)at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:138)at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
Cherres,
SIGERI
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