Jira bulk remote issue copy

Question

Hello,

I am looking for a solution that will solve my problem. I need to copy selected issues (many at one time) between two Jira instances. The problem is that on instance A workflow consists of 3 statuses, and progress in a given case is presented using a field with a drop-down list (let's call this field Issue Status). In B instance, the workflow is more complex and reflects the statuses listed in the drop-down list from instance A. I would like to filter the entries based on the value of the Issue Status field, copy them to instance B and set the Issue Status in the appropriate status based on the value of the Issue Status field. Is it possible at all?

Petter Gonçalves · Answer

Hello Tomasz,

I have investigated a little bit further on your request and I found out a new way to configure your automation, which would not require you to clone and them move your issues, but to clone it directly in the project you want.

This would be the rule:

Let me know if it works for you.

Petter Gonçalves · Answer

Hello Tomasz,

I understood that you would like to move issues to a determined status based on a custom field value when the issue is transitioned from one project to another, is this correct?

If I'm correct, you can use the plugin Automation for JIRA to achieve this functionality, however, there are two things required to make it work:

1 - Since the automation will run across projects, please create the rule using the global administration option.

2 - Since there are no trigger options for clone or copy issues to other projects, you would need to clone and them bulk move the issues to another project to trigger the automation.

Here's the rule:

The background details of the rule:

- The move from the project will trigger the automation

- Will run the SQL query to confirm which value is selected to the custom field

- The issue will be transitioned

Let me know if it works for you.