How do I enable or restrict who is allowed to comment on a JSD ticket?
I don't necessarily want them to be able to edit the entire ticket.
Hello @Mark
You customize your permissions scheme,
Read this
https://community.atlassian.com/t5/Jira-questions/Setting-further-comment-restrictions-when-using-Service-Desk/qaq-p/83302
https://confluence.atlassian.com/servicedeskcloud/permissions-overview-780868026.html/
https://confluence.atlassian.com/adminjiracloud/customizing-jira-service-desk-permissions-776636379.html
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