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How to get all Country names in a single custom field ?

Hi Everyone,

I am using JIRA Service Desk Server 3.11.0 . I have scenario that, I have a custom field with name "Country" which is of "Drop Down" type. I don't want to enter the all country names manually. For example i have 150 countries in the list, with one script those country names will display in the custom field.

Is there any script to get all the country names in the custom field?

Accepted answers

Hello @DevaKiran

Another, non-script option I can think of is to create an excel sheet with 150 rows, the field Country as a column and each country in a row. When you import that into a plain Jira project (not your service desk directly), the new options should be added to the field.

Please refer to the following article for further information:

https://confluence.atlassian.com/jirakb/how-to-bulk-import-custom-field-values-for-certain-types-of-custom-field-827123935.html

Good luck

All comments

Hello @DevaKiran

Another, non-script option I can think of is to create an excel sheet with 150 rows, the field Country as a column and each country in a row. When you import that into a plain Jira project (not your service desk directly), the new options should be added to the field.

Please refer to the following article for further information:

https://confluence.atlassian.com/jirakb/how-to-bulk-import-custom-field-values-for-certain-types-of-custom-field-827123935.html

Good luck

Thank you @[deleted].

The solution which you suggested is absolutely working. Thank you so much @[deleted]

But please suggest me how to do it with the script.

Hello @DevaKiran

Do you work with Script Runner? If so, there is a built-in feature for that referred to in the documentation:

https://scriptrunner.adaptavist.com/latest/jira/builtin-scripts.html#_bulk_import_custom_field_values#_bulk_import_custom_field_values

I have never used it myself but just looked at the feature in our local Jira and it looks pretty straightforward.

Since I am not into scripting, I cannot offer any further advice on this, sorry.

Kuba Nowakowski_akfscs

Will that work for Jira Cloud se well?

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