nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Customers reply to JIRA email

Hi

When an agent puts a comment into JIRA and the customer is notified, if they just 'reply' to the email (rather than logging in to the portal) what will happen to their reply?

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Hi @Diane Sutton

reply is added to the ticket as a comment

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