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Jelly Create attachment error: unable to make temporary copy of file

Neeraj Kumar5

Jelly script file attachment error: Unable to make temporary copy of file: java.io.PrintWriter@7ad91818

I have tried:

1. back-slash and forward slash in the path

2. checked the file permissions

3. changed the file locations and finally changed the computer.

I get the same error everywhere.

I know that there is another question: https://answers.atlassian.com/questions/39717/issue-in-attachment-creation-in-jira-using-jelly but that is yet unanswered.

I can create a defect manually and attach the same files in the manually created defects, but it fails in Jelly script.

Can anyone shed some light on this issue?

Accepted answers

Nic Brough -Adaptavist-

I get this error too. It's always because I've got the path wrong on the file. Could you show us two things please?

The line of Jelly doing the import
The physical location of the file on the server running Jira (full path and name)

All comments

Nic Brough -Adaptavist-

I get this error too. It's always because I've got the path wrong on the file. Could you show us two things please?

The line of Jelly doing the import
The physical location of the file on the server running Jira (full path and name)

Neeraj Kumar5

I tried:

&lt;jira:AttachFile key="${key}" filepath="E:/Template/Bug.jpg" option="override"/&gt;

then this:

&lt;jira:AttachFile key="${key}" filepath="E:\Template\Bug.jpg" option="override"/&gt;

I got the same error:

Exception: org.apache.commons.jelly.JellyTagException: null:3:0: Unable to make temporary copy of file.
java.io.PrintWriter@665bfdf8

The location of the file is: E:\Template\Bug.jpg

Nic Brough -Adaptavist-

Ok, the second one looks right to me, but I have a nagging doubt that you might need to escape the backslashes in the path - try E:\\Template\\Bug.jpg

Also, can you check that the user running the Jira service has full read/write access to the Bug.jpg file on the server?

Neeraj Kumar5

E:\\Template\\Bug.jpg ---Tried this too.

In the 2nd line in your comment: I am running Jelly script from my PC (so I have access rights). And I have System Admin rights in JIRA. Also, I could create a defect manually, with the same file as attachment.

Is manual issue creation any different from Jelly script creation? If so, then what should change: "Reporter"?

I have tried creating a bug first and then adding an attachment- as in a different Jelly script, not in the same one. That fails too. So, I assume it has something to with the access permission. But what could be above SysAdmin?

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