Looking at the possibility of setting up multiple Jira Service Desk projects for some large partners. Wondering if we can link a single Jira Software ticket to multiple Jira Service Desk tickets that might even span multiple Jira Service Desk projects.
Perhaps the issue being reported via Jira Service Desk A project is that a particular browser causes certain undesirable behavior so a Jira Software ticket is created.
Then another customer submits the same issue from Jira Service Desk B project.
There is only going to be one Jira Software ticket to address the issue, but we'd like to keep customers in Jira Service Desk A project and Jira Service Desk B project both apprised of the progress.
Hence the question, can a single Jira Software issue be linked to multiple Jira Service Desk issues across multiple Jira Service Desk projects?