Hi
In our Jira I created new BAsic service desk, when I go to Request types I get this error.
If I go to general setting I get this error.
Note I am site admin and in my project I am admin and agent.
Does anyone know what could be the issue here?
Hello,
It looks like you are not a Service Desk Agent. Could you verify in the user management interface, that your user is associated with the Jira Service Desk application?
I think the issue is that Service Desk trial is activated and I need to reactivate it. However, it looks like it won't let me.
Its very confusing
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