Where to find the logs for outgoing EMails sent from the system after issues were created? Our Customer says, that he does not get notification/informations, when we as service desk agents create an issue. The Customer is added to the issue by using the field "reporter".
In the mask "Notifications" the "Reporter" is added to the event "issue created" . A post-function within the workflow fires the Emailthisissue-PlugIn succesfully. An as an agent, I got the noticiations too?!
As an Jira-admin I'm able to see the logfiles for incoming under "applications>Jira Service Desk>Email requests>view log > processing log". But it seems to me, that only the incoming activity is tracked?
