Is it possible to change the initial event notification "Issue Created," to use a different event notification when a new JSD request is submitted based on a custom workflow associated to a specific Issue Type?
We tried to change the Notification to use "Requirement Drafted" in place of the Issue Created notification in a custom workflow, and updated the Post Functions, but the Project Role that was assigned to the "Requirement Drafted" event is not being notified that a new request has been submitted.
Due to corp policy, we cannot use any additional plugins, so that is not an option.
Thank you for any help you can offer.